To keep CultureHosts trusted and high-quality, every new uploader goes through a quick approval process. We review requests daily.

Start by registering your details to create your login. During sign-up, you’ll be asked to connect to an organisation — search for yours in the list, or select ‘My organisation is not listed’ to set up a new one. This ensures your listings are correctly attributed and visible to the right partners.

We review each new organisation to make sure uploaders are legitimate, local, and ready to contribute. To speed things up, email ryan@ctconsults.com with the address you used to register and we’ll prioritise your approval.

Once approved, you’ll be ready to upload events and venues for publication across CultureHosts partner platforms.

When you use CultureHosts, you’ll be asked to create or join an organisation and you may also need to add a venue. They serve different purposes on the platform, and both help make sure your listings are accurate and easy to find.

Organisation

Your organisation is linked to your user account and represents who you are on the platform. It could be a business, charity, freelancer, collective, or public body.

Organisations aren’t shown publicly, they help manage your listings and activity behind the scenes. Every user account must be linked to one.

Venue

A venue is a physical place where events happen. Unlike organisations, venues are visible to the public and appear on partner websites and destination platforms.

If you run events at different locations, you can add or link multiple venues to your organisation.

Why It Matters

Your organisation connects you to your listings and keeps everything organised.
Your venue helps audiences discover your events in the right places.

Start by creating or joining your organisation. When you upload your first event, you’ll be prompted to add a venue if it’s not already listed.

CultureHosts is a listings engine that helps manage and distribute structured event and venue listings across a network of destination websites, cultural partners, and publishing platforms.

When you publish a listing on CultureHosts, it becomes available to our network of trusted partners (like tourism boards, councils, cultural organisations, and city guides) who use CultureHosts to power their “What’s On” pages and directories.

Publishing isn’t automatic.

Once your listing is live in the system, it’s ready to be picked up by our partners, but each one decides how and when they feature listings. Some pull content automatically based on category or location, while others review listings manually or apply editorial checks.

Want to know where your listings will appear?

Email ryan@ctconsults.com and we’ll connect you with the right partners for your area or sector.

Sometimes your venue might already appear on CultureHosts because someone listed it as part of their event before you did.

If you spot a venue you own or manage, don’t worry, it’s easy to claim it. Just email ryan@ctconsults.com with your venue name and the email address linked to your CultureHosts account. We will help you take ownership so you can manage the details and keep everything up to date.

When you submit an enquiry form to sell tickets through CultureHosts, a member of our team will guide you through the onboarding process. We’ll help you set up your account, configure your products, and show you how to manage your bookings. One-to-one support and training are provided to make sure you’re confident using the system.

Once you’re set up, you’re not on your own. We make sure you have the tools, knowledge, and confidence to manage your products independently, but our team is always here when you need extra help.

We can support you with:

• Uploading new products or experiences
• Making updates to your existing listings
• Adjusting pricing, availability, or booking options
• Troubleshooting technical issues or answering platform questions

Whether you need hands-on assistance or just a quick check-in, we’re here to help make sure everything runs smoothly. Our support doesn’t stop after onboarding, we’ll continue working with you to help you get the most out of CultureHosts.

If you’re already selling tickets through CultureHosts, our team is here to help. Whether you have questions about your account, need help managing your products, or run into a technical issue, you can contact us at support@culturehosts.com

For anything related to bookings, whether you’re a seller or a customer, you can also visit our Help Centre, where you’ll find guides and step-by-step support articles.

We’re here to make sure everything runs smoothly, both during setup and beyond.

We know customers often have questions before or after making a booking. Your CultureHosts platform includes a direct link to our Help Centre, where customers can access FAQs and use a contact form for support with booking-related issues, like cancellations, rescheduling, or refunds.

for questions about your specific events or products, the Help Centre directs customers to contact you directly. If a customer reaches out to our help desk with a query meant for you, we’ll forward it on, ensuring nothing gets missed.